Legal
Cookies Policy
How ipraccoon.com and the IP Raccoon dashboard use cookies and browser storage - what gets set, by whom, for how long, and the choice you have about it.
Last updated 2026-08-14 · Questions: support@ipraccoon.com
What this policy covers
Cookies are small pieces of data a website stores in your browser so it can remember something about you between pages or visits. This policy uses the word broadly: it also covers similar technologies such as localStorage, which keep data in your browser the same way and receive the same treatment under the ePrivacy rules.
It applies to both of our sites: the marketing site at ipraccoon.com and the dashboard at app.ipraccoon.com. The register below names everything either one stores in your browser.
Four kinds, two decisions
Everything we store falls into one of four groups. Two of them ask your permission, separately - saying yes to one is not saying yes to the other.
- Strictly necessary
- What the product cannot work without: the token that keeps you signed in to the dashboard, and settings you chose yourself, such as the theme. These need no consent - refusing them would be refusing the service you asked for - but they are still listed below.
- Analytics
- Google Analytics, loaded through Google Tag Manager, tells us how the site is used so we can improve it - which pages get opened and how often, nothing watched. The tag manager itself sets no cookies and collects no personal data: it only loads the tags listed in the register below. Nothing in this group is stored until you accept it in the consent banner: the default is off, and refusing changes nothing about how the product works.
- Session recording
- Microsoft Clarity, on both sites, records what you do on screen - the pages you open, where the pointer moves, what you click and how you scroll - and replays it to us so we can see where the product is confusing. In the dashboard we also tell it which account is signed in, by its id and its email, so each recording is tied to the account it belongs to; on the marketing site a recording is tied to a Clarity visitor id and nothing else. It also sets advertising cookies for Microsoft, which Microsoft may use for its own advertising; that is part of what this box agrees to, which is why it is a box of its own and not part of the analytics one. Off until you accept it, and refusing changes nothing about how the product works.
- Error monitoring
- Sentry reports crashes and errors to us so we can fix them. It stores nothing in your browser - no cookies, no localStorage - but when something breaks it sends the technical details of the failure, including your IP address, to Sentry as our processor. That processing belongs to the Privacy Policy, not to this one.
The register
Every cookie and browser-storage entry either site sets, by name. The optional rows exist only after you have accepted the category they belong to, and some of them are set on the provider’s own domain rather than ours - the provider column says whose.
| Name | Type | Category | Provider | Purpose | Duration |
|---|---|---|---|---|---|
| ip-raccoon.auth | localStorage | Strictly necessary | IP Raccoon | Your dashboard session - the token that keeps you signed in. | Until you sign out or the session expires |
| ip-raccoon.session | cookie | Strictly necessary | IP Raccoon | Tells the marketing site you are signed in to the dashboard, so its header can offer the way back to it. Holds the dashboard's address and nothing else - not the session token. | Until you sign out or the session expires |
| ip-raccoon.theme | localStorage | Strictly necessary | IP Raccoon | The light or dark theme you picked in the dashboard. | Until you clear your browser data |
| _ga | cookie | Analytics | Google Ireland Limited | Tells returning visitors apart for Google Analytics. | 24 months |
| _ga_* | cookie | Analytics | Google Ireland Limited | Keeps Google Analytics session state for this site. | 24 months |
| _clck | cookie | Session recording | Microsoft Ireland Operations Limited | Tells returning visitors apart for Microsoft Clarity, and ties a visit to its recording. | 1 year |
| _clsk | cookie | Session recording | Microsoft Ireland Operations Limited | Joins the pages of one visit into a single Clarity recording. | 1 day |
| CLID | cookie | Session recording | Microsoft Ireland Operations Limited | Set on clarity.ms. Records that Clarity has seen this browser before, on any site that uses it. | 1 year |
| MUID | cookie | Session recording | Microsoft Ireland Operations Limited | Set on c.clarity.ms by Microsoft Advertising. Identifies this browser across Microsoft sites, for analytics and advertising. | 13 months |
| ANONCHK | cookie | Session recording | Microsoft Ireland Operations Limited | Set on c.clarity.ms by Microsoft Advertising. Records whether MUID may be used to personalise ads. | 10 minutes |
| MR | cookie | Session recording | Microsoft Ireland Operations Limited | Set on c.clarity.ms by Microsoft Advertising. Says whether MUID is due to be refreshed. | 7 days |
| SM | cookie | Session recording | Microsoft Ireland Operations Limited | Set on c.clarity.ms. Synchronises MUID across Microsoft domains. | This browsing session |
| ip-raccoon.consent | localStorage | Strictly necessary | IP Raccoon | Remembers your answer to the banner below, so it does not ask again. | Until you clear your browser data |
Your decision
The first time you visit, a banner asks what you allow. On both sites that is two questions, because session recording is a separate thing to agree to from analytics and gets its own box. Nothing optional is stored before you answer, no box starts ticked, refusing everything is a single click just as accepting everything is, and your answer is remembered so the banner does not come back.
You can change your mind at any time - from the “Cookie preferences” link in the marketing site’s footer, or the one in your account menu in the dashboard - and the change applies immediately. Your browser can also block or delete cookies and site data on its own - just know that deleting the strictly necessary entries signs you out of the dashboard.
Third parties and transfers
The strictly necessary entries are first-party: they stay in your browser and are read only by us. The analytics cookies are set for Google and for Microsoft, either of which may process the data in the United States under the EU–US Data Privacy Framework; Sentry, our error-monitoring processor, is in the same position.
Who processes what, where, and under which safeguards is kept in the sub-processor register on the GDPR page, alongside the rest of our compliance documentation.
Changes and contact
When what we store changes, this page and the date at its top change with it - and a change that needs new consent re-opens the banner rather than assuming the old answer still holds.
Questions about cookies, or about your data in general, go to our Data Protection Officer: